Privacy Policy

1.- IDENTIFICATION

  • Data controller: Adsolum Real Estate, S.L.U. (hereinafter, “Adsolum“).
  • TAX IDENTIFICATION NUMBER: B67826578
  • Registered office: Calle José Echegaray 6, 28232, Las Rozas, Madrid.
  • Public Registry: Registered in the Mercantile Registry of Madrid, in volume 42976, folio 30, sheet M-759607, 1st entry
  • Contact telephone number: 900 907 904

 

2.- INFORMATION

By accepting this Privacy Policy, the user (hereinafter, the “User” or, when applicable, the “Users“) is informed that the personal data provided through the web page located at the URL www.adsolum.es (hereinafter, the “Web Site“), will be treated by Adsolum, as well as the data derived from your browsing and any other data you may provide in the future.

The User must read carefully this Privacy Policy, which has been written in a clear and simple way, in order to facilitate its understanding, and the User can determine, freely and voluntarily, if he/she wants to provide his/her personal data to Adsolum.

 

3.- OBLIGATION TO PROVIDE THE DATA

The data requested in the forms on the Website are, in general, obligatory (unless otherwise specified in the required field) in order to comply with the purposes for which they are being collected.

Therefore, if the User does not provide them or does not provide them correctly, the User’s requests cannot be met, without prejudice to the fact that he/she may freely view certain contents of the Website.

 

4.- FOR WHAT PURPOSE WILL ADSOLUM PROCESS USER DATA?

 Adsolum will process the user’s data for the following specific purposes:

  1. Management of the commercial relationship with the User:
  • Provide advice on the management of financial assets and real estate assets to Users upon request.
  • To provide information on the marketing processes of real estate assets.
  • To respond to requests for information, acquisition or lease of real estate, as well as to resolve any other query raised by the User in this regard.
  • Send transactional communications about the commercial relationship with the User.

 

2. Respond to the issues raised by the User through the contact channels provided: manage, process and provide support for the requests, applications, incidents, complaints or queries made by the User through the different communication channels made available to the User.

 

3. Preparation of reports, statistics and internal analysis to improve the services of the Website: analyse, manage and prepare internal reports and statistics on the behaviour of Users in order to implement improvements to the Website, in any case, using aggregate information.

 

4. Sending of commercial communications: sending of commercial communications to the Users, related to the services offered by Adsolum, by electronic and/or conventional means in the event that the User has provided his/her consent.

 

5. To comply with legally established obligations: when the processing is necessary to comply with a legal obligation derived from Spanish or European Union law and which may be applicable to Adsolum (tax regulations, for example).

 

5.- WHAT USER DATA WILL ADSOLUM PROCESS?

 

The following personal data may be processed in the course of using the Website:

  1. Management of the commercial relationship with the User:
  • Identification data: name, surname, first name.
  • Contact details: e-mail address, telephone number.
  • Browsing data on the website.

 

2. To respond to the questions raised by the User through the contact channels provided:

  • Identification data: name, surname, first name.
  • Contact details: e-mail address, telephone number.
  • Other data: any data that may be provided by the User.

 

3. Preparation of reports, statistics and internal analysis to improve the services of the Website: aggregated User information.

  • Identification data: name, surname, first name.
  • Website browsing data.

 

4. Sending commercial communications:

  • Contact details: e-mail.
  • Website browsing data.
  • Location data: country.

 

5. To comply with the legally established obligations:

Any data that may be legally required, in particular:

  • Identification data: name, surname, first name.
  • Contact details: e-mail address, telephone.

 

In the event that the User provides data of third parties, he/she declares that he/she has their consent and/or sufficient legitimation and undertakes to transfer them the information contained in the Privacy Policy, exempting Adsolum from any responsibility in this sense.

However, Adsolum may carry out the appropriate verifications to verify this fact, adopting the corresponding due diligence measures, in accordance with the data protection regulations.

 

6.- WHAT IS THE LEGITIMACY OF THE PROCESSING OF USER DATA BY ADSOLUM?

Adsolum treats the User’s data in accordance with the following legitimate bases:

  1. Management of the commercial relationship with the User: the processing of data derived from this purpose will be based on the fulfilment of the commercial relationship.

 2. To respond to questions raised through the contact channels provided: the processing of data derived from this purpose is the consent that the User may withdraw at any time. In the event that the User withdraws consent, the query or question raised cannot be processed.

3. Preparation of reports, statistics and internal analyses to improve the services of the Website: all processing derived from this purpose will be based on legitimate interest, recognised by the data protection regulations for the data controller.

This legitimate interest is based on being able to offer Adsolum’s services to the Users with the highest quality and best possible experience.

4. Sending of commercial communications: the processing derived from this purpose will be based on the consent of the User, when said User has given it at the time of registration in any of the forms provided by Adsolum for this purpose, which may be withdrawn at any time.

5. To comply with legally established obligations: All processing derived from this purpose will be based on compliance with a legal obligation.

The consents obtained for the aforementioned purposes are independent and the User may revoke only one of them without affecting the others.

 

7.- DATA RETENTION

 The User’s personal data will be kept by Adsolum for the following periods:

  1. Data provided for the management of the commercial relationship with the User: the data provided to manage, process, formalise and fulfil the contractual relationship will be kept during the commercial relationship and, once the same has ended, during the period of limitation of the legal actions that may arise from the same.
  2. Data used to respond to questions raised through the contact channels provided: the data will be kept for the period necessary to process and respond to your request and, once this period is over, for the period of limitation of the legal actions derived from the aforementioned request.
  3. Data used to carry out the preparation of reports, statistics and/or analyses: the information will be used in aggregate form for the preparation of reports, statistics and analyses, during the period necessary to process and prepare the aforementioned reports, statistics and/or analyses, and, once this period has expired, during the period of limitation of the legal actions derived from the aforementioned request.
  4. Data used for the sending of Adsolum’s commercial communications : the data will be processed for this purpose until the User opposes the processing .
  5. To comply with the legally established obligations: the data provided to comply with the obligations derived from the services offered by Adsolum will be kept for the legally established periods.

 

8.- WITH WHICH RECIPIENTS WILL THE USER’S DATA BE SHARED?

All personal data provided by the User through the Website may be communicated to:

  • To the owner of the property or asset in which the User is interested in order to guarantee the correct management and processing of the legal relationship established between the User and Adsolum, based on the fulfilment of the contractual relationship between Adsolum and the owner of the property.
  • Public Administrations, in the cases provided for in the law , on the basis of compliance with a legal obligation.
  • Courts and tribunals, in the cases provided for by law, on the basis of compliance with a legal obligation.

 

9.- COMMERCIAL AND PROMOTIONAL COMMUNICATIONS

One of the purposes for which Adsolum processes the personal data provided by the Users is to send them commercial communications with information related to products, services, promotions, offers, events or news (our own and, where appropriate, third parties’), relevant to the Users.

If the User wishes to stop receiving commercial or promotional communications from Adsolum, he/she can request the cancellation of the service by sending an email to the following address: derechos.interesados.ads@adsolum.es, or by clicking on the link that will appear at the bottom of the commercial communications sent.

 

10.- USER RESPONSIBILITY

 The User guarantees that he/she is over fourteen (14) years old and that the data provided to Adsolum are true, exact, complete and updated. To these effects, the User is responsible for the veracity of all the data he/she communicates and will keep the information provided suitably updated, in such a way that it corresponds to his/her real situation.

Likewise, you guarantee that you have informed the third parties from whom you provide your data, in case you do so, of the aspects contained in this document. Likewise, you guarantee that you have obtained their authorisation to provide their data to Adsolum for the aforementioned purposes.

In any case, the User will be responsible for the false or inaccurate information provided through the Web Site and for the damages, direct or indirect, caused to Adsolum or to third parties.

 

11.- EXERCISE OF RIGHTS

As owner of the data, the User may send a letter to Adsolum, to the address indicated in the heading of this Privacy Policy, or by e-mail to the address: derechos.interesados.ads@adsolum.es,adjuntando photocopy of his/her identity document if requested, at any time and free of charge, to exercise the following rights:

 

  1. Right of Access:

You shall have the right to be informed by Adsolum whether or not it is processing your personal data and, if so, to have access to such data and to receive information on the purposes for which they are processed, the categories of data affected by the processing, the recipients to whom your personal data were communicated and the foreseen period of data retention, among other information.

2. Right of rectification and deletion:

You have the right to request the deletion of personal data provided that the legal requirements are met, and the rectification of inaccurate data concerning you when, among other reasons, such data are no longer necessary for the purposes for which they were collected.

3. Limitation of processing, revocation of consent and total or partial objection to processing:

In certain circumstances (e.g. where the applicant disputes the accuracy of his or her data, while the accuracy of the data is being verified), he or she may request that the processing of his or her personal data be restricted and processed only for the purpose of pursuing or defending claims.

You also have the right to revoke the consent given and to object to the processing at any time, on grounds relating to your particular situation, if the processing is based on our legitimate interest or on the legitimate interest of a third party (including processing for the purpose of direct marketing and profiling). In this case, Adsolum will cease the processing, unless legitimate reasons can be demonstrated.

4. Portability of your data:

You will have the right to receive the personal data that you have provided to Adsolum in a structured, common and machine-readable format, and to be able to transmit them to another data controller without being prevented from doing so by the data controller to whom you have provided them, in the cases legally foreseen for this purpose.

5. Automated individual decisions:

Furthermore, in addition to the aforementioned rights, in case of automated decisions, including profiling, you have the right to obtain human intervention by Adsolum and to express your point of view and challenge the decision.

6. Others:

Similarly, where personal data are transferred to a third country or to an international organisation, you have the right to be informed about how you can access or obtain a copy of the appropriate safeguards relating to the transfer.

Likewise, you may contact the Data Protection Delegate at the e-mail address dpo.ads@adsolum.es, or file a complaint regarding the protection of your personal data before the Spanish Data Protection Agency at C/ Jorge Juan, 6, 28001 – Madrid, when the interested party considers that Adsolum has infringed the rights that are recognised by the applicable data protection regulations.

 

12.- SECURITY MEASURES

Adsolum will treat the User’s data at all times in an absolutely confidential manner and will keep the mandatory duty of secrecy with respect to them, in accordance with the provisions of the applicable regulations, adopting for this purpose the necessary technical and organisational measures to guarantee the security of your data and to avoid its alteration, loss, unauthorised processing or access, taking into account the state of the technology, the nature of the data stored and the risks to which they are exposed.

 

13.- CHANGES

Adsolum reserves the right to revise its Privacy Policy at any time it deems appropriate, in which case it will be communicated to the Users. For this reason, we kindly ask the User to regularly check this privacy statement to read the most recent version of Adsolum’s Privacy Policy.

 

14.- ACCEPTANCE AND CONSENT

 The User declares to have been informed of the conditions on personal data protection, accepting the content of this Privacy Policy.